FAQ

Do you ship across the UAE and GCC?

Yes. Olvantra International serves customers across the UAE and the wider GCC region, with all prices shown in AED at checkout.

Are your Neakasa products genuine?

Yes. Olvantra International is an authorized Neakasa reseller for the Middle East, so every Neakasa item we carry is genuine and backed by that partnership, not grey-market stock.

What payment methods do you accept?

Payment is processed securely through our checkout, with the available options shown at checkout.

How do returns and refunds work?

Please see our Refund Policy page for full details on eligibility and how to start a return.

How can I contact you?

Email us at sales@olvantraintl.com or visit our Contact page, and our team will get back to you.